Same or Next-Day Service
Sub-Zero Ice Maker Not Working
FREE Service Call with Repair $15.00 OFF Any Repair
No ice, slow ice, small hollow cubes or an ice maker that's overflowing? We repair Sub-Zero ice makers in built-in refrigerators, freezers and undercounter units throughout San Diego County, often on the same or next day.
Open now ·
Closed now ·
Mon-Fri 8 AM to 7 PM · Sat 8 AM to 2 PM · Request a callback
- 25+ Years in Business
- B.E.A.R. Licensed #A46035
- Factory-Trained Technicians
Common Problems
Why a Sub-Zero Ice Maker Stops Making Ice
Ice maker turned off
The ice maker can be switched off at the control panel, or by a bin that isn't pushed all the way in. It's the first thing to check.
Clogged water filter
An old filter restricts water flow. The ice maker fills slowly and makes small or hollow cubes. Replace the filter every six months.
Failed water valve
The water valve opens to fill the ice maker. When the coil fails or the valve clogs with San Diego's hard water, no water reaches the ice maker.
Frozen fill tube
Low water pressure or a leaking valve can freeze the fill tube shut, so the ice maker cycles but stays empty.
Warm freezer
The freezer has to be at 0°F or colder before the ice maker will cycle. If the freezer is warm, the cooling problem has to be fixed first.
Ice maker module
If water reaches the ice maker but it doesn't harvest, or it jams with ice, the ice maker module or its thermostat has failed.
Not sure what's wrong? Call (619) 339-5682 or schedule service online, and a technician will diagnose your Sub-Zero ice maker in your home.
Models We Service
Every Sub-Zero Ice Maker
Our technicians are state-licensed and factory-trained on Sub-Zero and Wolf appliances. We carry common parts on our trucks and use genuine Sub-Zero replacement parts for every repair.
- Classic Series built-in refrigerators and freezers
- Designer (integrated) freezer columns
- PRO Series refrigerators
- Undercounter ice makers
- Older 500, 600 and 700 Series models
How It Works
Know the Cost Before We Start
We're a local, family-owned San Diego company with over twenty-five years of experience on Sub-Zero and Wolf appliances. Our technicians are state-licensed and factory-trained.
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Call or book online
Tell us your Sub-Zero or Wolf model and what it's doing. We'll give you a two-hour arrival window, usually the same or next day.
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Diagnosis and written estimate
We call before the visit and text 30 minutes before arrival. The technician finds the problem and gives you a written price before any work starts.
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Repair with genuine factory parts
Once you approve the estimate, the technician makes the repair. We carry common Sub-Zero and Wolf parts on our trucks and use genuine factory replacement parts.
- Free Service Call With Repair
- Your service call is free when you choose to repair your Sub-Zero or Wolf appliance with us. A $15.00 internet coupon applies to any repair. If you decide not to repair, the service call is $99.00.
- Forms of Payment
- Visa, Mastercard, American Express, Discover
- Personal Checks
- Apple Pay
- Cash
- Business Hours
- Monday – Friday: 8:00 AM – 7:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: Closed
Sub-Zero Ice Maker Not Working
Schedule Your Visit Now!
FREE Service Call with Repair · $15.00 OFF Any Repair
FAQ
Sub-Zero Ice Maker FAQ
Quick answers about Sub-Zero ice maker problems, what you can check yourself, and when it's time to call for service.
How do I reset a Sub-Zero ice maker?
Turn the ice maker off at the control panel, wait a few minutes, and turn it back on. On older models, switch the unit off at the main control or circuit breaker for a minute. A new ice maker or one that was just reset can take up to 24 hours to produce its first full batch.
Why is my Sub-Zero making small or hollow ice cubes?
Small or hollow cubes mean the ice maker isn't getting enough water. The water filter is the most common cause; replace it if it's more than six months old. Low household water pressure, a kinked supply line or a partly clogged water valve can also cause it.
How often should I change the water filter?
Every six months, or sooner if ice production slows down. Many Sub-Zero models show a filter reminder on the control panel.
Why is the ice maker overflowing or the cubes stuck together?
A water valve that doesn't close completely keeps dripping into the ice maker and freezes cubes into a block. A freezer that's too warm can also cause cubes to melt and refreeze together. Both need service.
Our Services
Sub-Zero and Wolf Repair Services
Besides ice maker repair, we handle every Sub-Zero and Wolf problem in San Diego County.
Sub-Zero Refrigerator Repair
Built-in Classic, Designer (integrated), PRO and older 500 and 600 Series refrigerators and freezers. We fix cooling, defrost, fan, control and sealed-system problems.
Not cooling? about Sub-Zero Refrigerator RepairSub-Zero Ice Maker Repair
No ice, slow ice or hollow cubes. We repair ice maker modules, water valves, frozen fill tubes and water filter problems on built-in and undercounter models.
Learn more about Sub-Zero Ice Maker RepairSub-Zero Wine Storage and Undercounter
Wine storage, beverage centers, refrigerator drawers and undercounter units that run warm, frost up or show uneven temperatures between zones.
Wolf Oven Repair
Wolf wall ovens (M and E Series), steam and speed ovens, and range ovens that won't heat, heat unevenly or show error messages on the control.
Oven not heating? about Wolf Oven RepairWolf Range, Rangetop and Cooktop Repair
Dual fuel, gas and induction ranges, rangetops and cooktops. We fix burners that click or won't light, low flames, igniters, spark modules and controls.
Burner problems about Wolf Range, Rangetop and Cooktop RepairMaintenance and Cove Dishwashers
Condenser cleaning, door seal checks and burner service keep your appliances running, and San Diego's dust and hard water make it worth doing. We also repair Cove dishwashers.
Service Area
Sub-Zero and Wolf Repair Across San Diego County
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San Diego Metro
San Diego, La Jolla, Del Mar, Rancho Santa Fe, Solana Beach, Point Loma, Pacific Beach, Coronado, Tierrasanta, Carmel Valley, University City, Clairemont
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North San Diego
Encinitas, Cardiff by the Sea, Carlsbad, Rancho Bernardo, Scripps Ranch, Poway, Escondido, San Marcos, Vista, Fallbrook
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South San Diego
Chula Vista, Bonita, Imperial Beach, National City
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East San Diego
El Cajon, La Mesa, Alpine, Santee, Lakeside, Spring Valley
Don't see your area? Call (619) 339-5682 and we'll let you know.
Book Your Repair
Get Your Sub-Zero or Wolf Working Again
Have your model number and a short description of the problem ready, so the technician brings the right parts. On Sub-Zero models it's on the rating tag inside the refrigerator near the top; on Wolf ranges and ovens it's usually behind the oven door or kick panel.
Open now ·
Closed now ·
Mon-Fri 8 AM to 7 PM, Sat 8 AM to 2 PM PT. Closed Sunday.
Technician line: (858) 208-3549
Serving all of San Diego County
Request a Callback
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